In 2014, 552 volunteers gave their time to make EFry programs possible. Together, they worked 24,750 hours, with the value of this time totaling $414,879.
EFry conducted our first volunteer survey this year to learn more about our volunteers’ experiences and whether they had any recommendations for improvements. Ninety-five per cent said they believe clients received quality service and are treated with respect.
Eighty per cent volunteers told us they received sufficient training to meet all the needs of their position, that there were mechanisms in place to support them, and they had a good relationship with their supervisor.
Demand for EFry’s services has been on the rise which led to two key findings for follow-up. Only 65 per cent of volunteers said there is enough program space to deliver services. As well, volunteers noted that the client profile is changing and programs are struggling to respond to clients with divergent needs. EFry will undertake a review to determine a course of action to address these concerns.
EFry is fortunate to have volunteers of all ages and from a variety of backgrounds. We strive to match volunteers with work that will fit with their interests and talents. While hourly commitments will vary based on the volunteer’s availability, we ask that unless they are part of a practicum program with defined requirements, they make a minimum six-month commitment to the work. We are fortunate in that 96 per cent of volunteers fulfil this commitment.
NEARLY HALF OF EFRY’S VOLUNTEERS HAVE BEEN DONATING THEIR TIME FOR MORE THAN A YEAR. A FURTHER THIRD ARE VOLUNTEERS PERFORMING WORK FOR PRACTICUM OR WORK EXPERIENCE IN THEIR CHOSEN FIELD